Now accepting private-pay and VA clients throughout Central Pennsylvania

About Queen Home Care

Care rooted in dignity, trust, and genuine connection.

We help adults and seniors remain safe, comfortable, and independent at home while giving their families greater confidence and peace of mind.

Our purpose

Home is more than a place. It is comfort, identity, and belonging.

Queen Home Care was created to help people continue living life on their own terms in the place they know best. We provide dependable, non-medical assistance with daily routines while honoring every client’s choices, privacy, and individuality.

As a locally owned agency, we bring a personal level of attention to every relationship. Families are never treated like a number. We listen closely, communicate openly, and remain involved as needs change.

Meet our founders

Experience, compassion, and thoughtful leadership.

Queen Home Care was founded by Betty and Ronald Flores with a shared commitment to building an agency families can trust—one that combines genuine compassion with strong, dependable leadership.

Co-Founder • Care, Client Experience & Operations

Betty Flores

Betty brings approximately five years of combined experience in Applied Behavior Analysis (ABA), healthcare, management, and customer support and service. Her background strengthens Queen Home Care’s person-centered approach by helping the team understand individual needs, communicate with patience and empathy, support caregivers, and provide families with responsive, attentive service.

Co-Founder • Business & Operations

Ronald Flores

Ronald brings more than ten years of investment experience and business management. His leadership supports the agency’s financial responsibility, organization, long-term planning, and sustainable growth—helping Queen Home Care remain dependable, well-managed, and prepared to serve more families without compromising the quality of care.

Together, Betty and Ronald blend compassionate care, excellent customer service, and responsible business leadership to create an agency where clients, families, and caregivers feel heard, respected, and supported.

What guides us

The values behind every visit

Compassion

We lead with kindness, patience, and an understanding of what families may be experiencing.

Dignity

We protect independence, privacy, personal preferences, and the right to be treated with respect.

Dependability

Families deserve consistent support, clear communication, and caregivers who can be counted on.

Connection

We believe companionship and trust are as important as the help provided with everyday tasks.

Our approach

The right care starts with the right match.

We learn about your loved one’s personality, routines, interests, care needs, and household preferences before making a caregiver match. Our goal is to create a relationship that feels comfortable and natural from the beginning.

Explore our services →

Care starts with a conversation

Let’s create the right care plan together.

Tell us what your family needs. We’ll listen, answer your questions, and help you take the next step with confidence.